Secrets 4 and 5

Secret # 4: Consider "Chemistry."

You and your remodeler will spend a lot of time together - including time in your home and around your family. Choose a remodeler you can trust, both personally and professionally. You also want to look for the right "chemistry" between you and your remodeler. It's a very personal decision whether you're more comfortable with someone who's laid back or all - business, but finding the right match helps assure a good remodeling experience.

Secret # 5: Check Customer Satisfaction

Remodelers who are serious about customer satisfaction belong to professional organizations where they can continually improve on their efficiency, business practices and financial stability. For instance, Heritage Builders is a member of Remodelers Advantage, a national roundtable group of some of the best remodelers in the nation who share best business practices and ideas for running a quality remodeling firm and delivering top notch customer satisfaction.

Next post, we will wrap up the review of the 7 Secrets with numbers 6 & 7.